Savio Lighting in Dedham, MA Closed now

Reviews about Savio Lighting

• ★ ★ ☆ ☆ ☆

  May 20, 2019, by Robert Ward
  The warranty is pointless. I have a defective light fixture, I called and spoke with Melissa. I was told that it was under warranty and that it could be replaced, but that I would need to send the defective one back first. I was unable to be without the light for an extended period of time, so I purchased a new one and was told that I could then send back the old one. I also received an email with an RGA confirmation that clearly says to use as the return shipping label. I later find out that I also need to pay for the return shipping. The amount of time it will take for me to go to the post office and pay for the return shipping is not worth it. What's the point of having a warranty if it costs time and money to use it?